Privacy Policy

Your privacy is very important to Version One Travels, and therefore we assure you that we implement the highest consumer protection standards to safeguard the data provided by our customers. Also, we never sell or rent our customers’ personal information to third parties. As a Version One customer, you are not only in control of all your travel planning, but also in control of your personal information as well. As one of the pioneers in online travel in the region, we realize that earning and retaining your trust is of paramount importance and it’s a responsibility we take very seriously, everyday.

We have policies and procedures in place to restrict access to your personal information to employees that need to know that information in order to provide products or services to you. We train our employees to protect the confidentiality of your records. In addition, we maintain physical, electronic, and procedural safeguards to guard your personal information.

Our privacy policy is designed to meet our customers’ expectations as outlined above. It is important that you have a comprehensive understanding of our information collection process and usage practices, as well as full confidence that you have ultimate control of all personal information that you provide to Version One. In summary, we encourage you to review our Privacy Policy and become familiar with it. Please know that when you use the Version One website:

You agree that if you disclose your personal information to us, we may create a database record about you;

If you register on our web site, download any materials, or conduct any other transaction, you agree to allow us to collect information that’s necessary to provide you with the service you have requested, and furthermore you agree that this information may be disclosed to service partners (including third parties) for those purposes. Third parties with whom we share your information will only use the information to facilitate your travel-related requests and will not store or utilize your information.

You agree for us to use cookies on your browser (unless you remove them);

You agree that we can contact you with information about products and services which may be of interest to you (unless you have stated you do not wish to receive these communications); and

Your continued use of the Version One web site indicates your agreement with any future changes to the Version One Privacy Policy.

When do we collect data?

1. When you purchase products or services from the web site or via our catalogue;
2. When you become a subscriber;
3. When you speak to our customer services personnel;
4. Via explicit data capture measures, for example, by entering competitions and completing surveys; and
5. Via implicit data capture measures such as studying which pages you read the most, and the use of cookies.
In any of the above cases the data we collect could be personal data.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, social security number or office address. You may, however, visit our site anonymously.

What do we do with your personal information?

When you make a purchase via the web site, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect. This information may include, and is not limited to, your name, your address, your phone number, your email address, and your credit card details. Unless we have your express consent we will only disclose personal data to third parties if it is required for the purpose of completing your transaction with us. This is, of course, subject to the provison that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a subscriber you consent to receive our e-newsletter and details of other special offers, which we may think may be of interest to you. Once again: We never sell or rent our customers’ personal information to third parties.

Cookies

In regard to Internet usage, cookies are pieces of data assigned by a Web server to the browser on a specific PC. Cookies help web sites recognize return visitors, and cannot be read by a web site other than the one that set the cookie. When someone returns to a web site he or she has visited before, the person's browser gives this data back to the server.

Version One uses cookies to track web site usage, such as the number of visitors to our web site and the pages visited, in order to evaluate the usefulness and effectiveness of our site. Version One also uses cookies to maintain the continuity of your visit to our website. We do not store user id, passwords, or any personal information in cookies.

Users have the option to set their browsers to notify them before receiving a cookie, which allows them to decide whether or not to accept it. In addition, browsers can also be set to turn off cookies entirely.

Turning cookies off will prevent access to these areas of our web site. Cookies are not required to access other areas of Version One web site.

Safeguarding Client Information

We only grant access to personal information about you (such as your name, address) to company employees so that they can process and service your accounts, and administer our business.

Our Code of Conduct requires that your information remain confidential. Even if you are no longer our client, we will continue to treat your nonpublic personal information in the same way as if you were still a client. In addition, we maintain physical, electronic and procedural safeguards to guard this personal information.

We have implemented commercially reasonable security systems to protect personal information that we receive from any of our online applications. All information that is sent to us on these applications is encrypted using the standard security protocol Secure Socket Layer (SSL) during the transmission from an applicant's personal computer.

While visitors can use e-mail to contact us about routine issues and inquiries, e-mail may not be a secure method of communication for time sensitive communication or communication of information that is confidential. We strongly recommend that this type of information not be communicated via e-mail.

Third Party Sites Links

We are not responsible for the information collection practices of third party web sites that are linked from Version One web site. In addition, we cannot guarantee how these third parties use cookies or whether they place or add computer cookies that may identify visitors personally. We recommend and encourage users to review Privacy Policies carefully before providing personal information on any of these web sites.

Third Party Advertising/Websites

The advertisements appearing on the Version One web site are delivered to you, on our behalf, by our web site advertising partner. Information about your visit to this site, such as number of times you viewed an ad, is used to serve the advertisers. Please note that your name, address, or any other personal information is never shared with the third-party advertisers. Only you can provide them with your personal information.

When you click through to a third party website, our Privacy Policy no longer applies. We encourage you to carefully read the Privacy Policies of these other websites. Version One does not control any cookies or other features that third parties may use. The information, practices of these advertisers are not covered by this Privacy Policy. Please be aware that these third parties may also contact you to obtain additional information to fulfill your travel reservation.

Keep your Login details safe

You can play your part in safeguarding your personal information by never disclosing your login password or account information to anybody. Whenever you login as a member on Version One Travels, particularly on somebody else’s computer, or on public Internet terminals, you should always logout at the end of your session. Your assistance will help us protect the privacy of your personal information. Version One cannot be held responsible for lapses in security caused by third party accesses to information as a result of your failure to keep your personal information private. Please notify us immediately if there is any unauthorized use of your account by another Internet user, or if you detect any other breach of security.

VISITING OUR WEBSITE FROM OUTSIDE NIGERIA

If you are visiting our website from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria from where our central database is operated. The data protection law and other laws of Nigeria may vary in content or may not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and to those third parties with whom we share it as described in this Policy.

Children’s Privacy

Version One does not sell travel or other services to children and does not knowingly collect information from people under the age of 18. If we become aware of the fact that a minor is attempting to submit personal information, we will inform the minor that he or she is ineligible to do so. We will then remove this information from our records.

Your Consent

By using our website, you hereby consent to our Privacy Policy.

Contact us

If you have any queries regarding our Privacy Policy, or should you have reason to believe that a breach of privacy has occurred, please submit your concerns to ph@VersionOneTravels.com

Changes to the Version One Travels Privacy Policy

Version One Travels may amend this Privacy Policy from time to time. If we make any substantial changes in any way regarding use of your personal information, we will notify you by posting a prominent announcement on our web pages, or via an e-mail. You will be given a choice as to whether or not we may use your information in a different manner.

Thank you for choosing Version One Travels!